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The last but certainly not the least of our ‘3Cs’ – contemporary tone. In this final update, we’re looking at how the tone of your policies will help them remain engaging, relevant and true to your business values.

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It’s not what you say but the way that you say it – never truer than in respect of your people policies. Here are my top tips…

Choice of words straight-talking and plain-English. Engaging and clear language will immediately create a more accessible document and something employees actually want to read. Did you know, around 60% of employees will avoid reading your handbook?

Inclusivity – make sure to drop any-gendered or non-inclusive language so that you’re creating universal appeal.

A feast for the eyes – illustrating processes with flowcharts or getting your message across with images or graphics can really help to break up what are often text-heavy documents.

Layout – setting out your policies so they align with the employment journey will help to make them easier to navigate.

Tech – there are almost endless possibilities with tech to help create something unique. Whether that’s incorporating video-based content to deliver key messages or building something interactive and tactile – the sky’s the limit!

Contact me here if it’s been a while since you’ve given your handbook or people policies the once over! Whether it’s a review or update, we’ve got a solution to fit.
This update is accurate on the date it was published, but may be subject to change which may or may not be notified to you. This update is not to be taken as advice and you should seek advice if anything contained within affects you or your business.