A finger on the mental health pulse
Engagement surveys; are simple, but effective. They don’t have to be long or complicated but regularly asking your team ‘how it’s going’ is a great way to identify if someone is struggling with their mental health and allows you to support them proactively. We’ve included an engagement survey within our mental health toolkit for employers. Click here for more info.
Don’t rely on self-reporting
Make sure mental health and well-being is a two-way conversation. Even if a survey is anonymised, employees still might not feel able to share how they’re doing. Empower your managers with the tools, skills and training to sensitively approach members of their team in real time and discuss what support is required and how they can help.
Stay connected
Remote and hybrid working can create barriers to effective communication and often help mask potential issues. Encourage teams to stay off internal emails, avoid the phone and make the most of face-to-face meetings and video calls where possible.
One size won’t fit all
Actively listening to concerns and avoiding assumptions (or your personal experience with similar issues) will help you and your managers to implement more appropriate support on a case-by-case basis. What works for one might not work for another. Remind employees about any Employee Assistance Programme you have or signpost them to charities/organisations that can provide support with what might be concerning them.
